Before you start…
- Make sure you are registered as a contact in Picasse.io with the correct mobile phone number.
- Make sure you can download apps from the App Store.
- Make sure wifi is on or mobile internet is on.
- Make sure your phone is updated to the latest version of iOS.
Installing the Picasse app
My presence is incorrect
It may be that you are still present at work, but that you are in reality already at home. To solve this we have a number of steps.
To get a correct attendance, follow the steps below:
I don't hear any sound when calls come in
I'm not getting an SMS code verification code
I still have questions
Can't figure it out or have you experienced other problems when installing the Picasse app?
- Contact your internal Picasse system administrator.
- Send an email to the Picasse support department at: email@example.com
- Call the support department on the telephone number +31 88 742 2701.